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Accessibility

Our Commitment to Accessibility

Nebo Rides is committed to ensuring that our website and services are accessible to all users, including people with disabilities. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously work to improve the user experience for everyone.

Website Accessibility Features

Our website includes the following accessibility features:

  • Keyboard navigation — All website functionality is accessible using a keyboard alone
  • Screen reader compatibility — Pages are structured with proper headings, landmarks, and ARIA labels for assistive technology
  • Alt text on images — All meaningful images include descriptive alternative text
  • Color contrast — Text and interactive elements maintain sufficient contrast ratios against background colors
  • Resizable text — Content can be resized up to 200% without loss of functionality
  • Skip navigation links — Skip-to-content links allow keyboard users to bypass repeated navigation
  • Focus indicators — Interactive elements display visible focus states for keyboard navigation

Accessible Transportation Services

Beyond our website, Nebo Rides is committed to accessible ground transportation:

  • Wheelchair-accessible vehicles — Available upon request in most service areas. Please specify your accessibility requirements when booking so we can confirm availability and arrange the appropriate vehicle.
  • Service animals — Service animals are welcome in all Nebo Rides vehicles at no additional charge, in compliance with the Americans with Disabilities Act (ADA).
  • Passenger assistance — Our chauffeurs are trained to assist passengers with boarding, luggage handling, and mobility needs.
  • Flexible booking — Book by phone at +1 (888) 747-3887 if you prefer voice communication over our online booking system.

Ongoing Improvements

We regularly review our website and services for accessibility barriers. Our team conducts periodic audits using automated testing tools, manual keyboard testing, and screen reader evaluations. When we identify issues, we prioritize remediation based on impact to users.

Third-Party Content

Some content on our website is provided by third-party services, including our booking widget and payment processing forms. While we work with vendors who share our commitment to accessibility, we may have limited ability to modify third-party components. If you encounter an accessibility barrier with any third-party content on our site, please contact us and we will work to find an alternative solution.

Feedback and Contact

We welcome your feedback on the accessibility of the Nebo Rides website and services. If you encounter an accessibility barrier or have suggestions for improvement, please contact us:

When reporting an accessibility issue, please include the page URL, a description of the problem, and your preferred method of contact. We aim to respond to accessibility feedback within 2 business days.

Last updated: March 12, 2026